Privacy Policy


We at PlusAuth (or “we”) are constantly striving to provide excellent service to you, our clients and business partners, while building a long-lasting relationship with you. To achieve these goals, we occasionally need information about you when you visit our sites.

This privacy policy covers how PlusAuth collects, uses, and protects the information we gather through your use of the PlusAuth products, PlusAuth Websites (defined below) and in connection with off-line communications.

Specifically, PlusAuth may collect this information from electronic analytics, offline and online registrations and forms, communications and interactions, and sales inquiries and transactions. We also may use third party sources, such as opt-in lists. Please note that this policy may still apply if you elect private browsing.

No matter how PlusAuth comes to have your information, we want you to know that we respect the privacy of your information and that you should be aware of how we handle it.


This policy covers information practices of our websites that link to this policy, which includes but is not limited to:, as well as all international domains and subdomains (collectively referred to as “PlusAuth Websites”). Our PlusAuth Websites may contain links to other company websites. Please be aware that our privacy policy does not apply to these other websites.

Although PlusAuth uses great care to select content for our PlusAuth Websites, including links to websites of third parties, we disclaim any responsibility for content that is found on these other websites. We encourage you to review the privacy statements of the other websites to understand their information practices.


Clients, users, business partners, staff, and candidate staff of PlusAuth together with the site users are hereinafter collectively referred to as “parties.”

PlusAuth does not:

  • Sell the personal data of the parties to outside vendors.
  • Use the personal data of the parties without their consent.

PlusAuth does:

  • Safeguard the data of the parties from unauthorized access.
  • Collect, maintain, and use information of the parties as necessary to provide the most helpful and targeted products, environments, and services to meet their needs.


Within our PlusAuth Websites, you may be asked to give us personal or organizational information to purchase or receive information about a product or service. We may collect this information through different methods, including:

  • Registration Forms The registration forms require you to give us accurate contact information (like name and e-mail address) and references that help us better serve you. Your name and e-mail address may be used to send you information about our company, product updates, special offers, and newsletters. To opt out of receiving communications from PlusAuth, please Contact us.
  • Order Forms and Enrollment Forms Our order forms securely collect visitor’s contact information and financial information (like your credit card number and other billing information). Contact information on the order form is used for order fulfillment and may be shared with our Partners or Resellers if that is necessary to fulfill your request. The information that we require in our order form is only used to process your order quickly and accurately. Your contact information will only be used to send you the product that you purchase, and your billing information will only be used to bill you for that product. During the purchasing process, you may be given the opportunity to sign up for future e-mailings regarding our products, services, and promotions. If you sign up, we will share your contact information with other PlusAuth partner companies only, not with other outside companies.

You may also be given the option of registering a profile with us which would store your name, purchase history, and billing information to make it easier for you to shop and purchase products/services from us in the future. You may opt out of this feature at any time by changing/canceling your profile online.

PlusAuth may collect other information, including, but not necessarily limited to:

  • Contact information, such as name, physical address, telephone number(s), e-mail address, and company. Most of the information collected under this category is business contact information and when this information is collected in forms on our PlusAuth Websites, it is collected and/or transmitted using Secure Socket Layer (SSL) technology.
  • Transactional information, including information about the products and services you purchase or download or about which you make an inquiry.
  • User preferences, such as product requirements, areas of industry interest, newsletters, community choices and other information you select in the client profile when registering on PlusAuth Websites or indicated by your use of the PlusAuth Websites
  • Financial/credit card and payment information. Please see the “How PlusAuth Uses and Shares This Information” section for more information.
  • Event and conference participation information, such as lectures, classes or booths attended or visited during an event or conference hosted or attended by PlusAuth. If we use electronic tracking technologies at an event, we will provide notice in the event registration materials and/or correspondence.
  • Other information which may include, but is not limited to, browser and device information, data collected through automated electronic interactions, application usage data, demographic information, geographic or geo-location information, statistical and aggregated information. Statistical or aggregated information does not directly identify a specific person, but it may be derived from personal information. For example, we may aggregate personal information to calculate the percentage of users in a particular zip code.

We may also supplement information you provide with information received from third parties.


As you browse our PlusAuth Websites, our web servers collect information about your visit, not about you personally. Via Web server logs, we monitor statistics such as:

  • How many people visit our PlusAuth Websites
  • Which pages people visit on our PlusAuth Websites
  • From which domains our visitors come
  • Which browsers people use to visit our PlusAuth Websites

While we gather this type of information, none of it is associated with you as an individual. We use these statistics to improve our PlusAuth Websites, to monitor their performance, and to make it easier for you and other visitors to use the sites.

Our PlusAuth Websites also log Host Names (or IP addresses when the Host Name is not available) for systems administration and security purposes. These logs are monitored and analyzed to maintain systems and information security and allow us to constantly improve the value and the availability of the web content.

Embedded URLs

We also use a tracking technique that employs embedded URLs to allow use of the site without cookies. Embedded URLs allow limited information to follow you as you navigate the site, but is not associated with personal information and is not used beyond the session.

Embedded Pixels

On our PlusAuth Websites, we may use embedded pixel technologies on selected pages for the purposes of identifying unique user visits to the PlusAuth Websites as opposed to aggregate hits. In addition, embedded pixels or other technologies may be used in e-mails to provide information on when the e-mail was opened to track marketing campaign responsiveness; information collected using these technologies may be associated with the recipient’s e-mail address.


Our PlusAuth Websites include Widgets, which are interactive mini-programs that run on our site to provide specific services from another company (e.g., links to bookmarked sites).

Some information, such as your e-mail address, may be collected through a Widget. Cookies may also be set by a Widget to enable it to function properly. Information collected by this Widget is governed by the privacy policy of the company that created it.


A cookie is a small, encrypted data string our server writes to your hard drive that contains your unique User ID. Cookies on the PlusAuth Websites may collect a unique identifier, user preferences and profile information and membership information. PlusAuth’ server will query your browser to see if there are “cookies” previously set by the PlusAuth Websites.

We use both session ID cookies and persistent cookies to deliver Web content specific to your interests and to control access to restricted content. Session ID cookies expire when you close your browser. Persistent cookies remain on your hard drive after you leave our PlusAuth Websites. The majority are set to expire within 90 – 365 days. We also use cookies to collect general usage and volume statistical information that does not include personally identifiable information.

A cookie cannot be used to access or otherwise compromise the data on your hard drive. While we do not offer an opt-out for cookies, browsers provide you information and control over cookies. You can set your browser to alert you when a cookie is being used, and accept or reject the cookie. You can also set your browser to refuse all cookies or accept only cookies returned to the originating servers. You can generally disable the cookie feature on your browser without affecting your ability to use the site, except in some cases where cookies are used as an essential security feature necessary for transaction completion and might be required to complete certain functions on our PlusAuth Websites.

Third Party Cookies

PlusAuth may engage one or more third party service providers to track and analyze usage and volume statistical information from visitors to the PlusAuth Websites. The service provider(s) set cookies on behalf of PlusAuth.


The information you submit on PlusAuth Websites may be used or shared with third parties for any of the following purposes:

  • To Engage in Transactions We may use personal information such as name, physical address, telephone number, e-mail address, and company to engage in transactions with you, including contacting you about your order.
  • To Process Transactions We may use financial/credit card and payment information to process your order. Personally identifiable information that is needed in order to issue an invoice is stored on PlusAuth web servers in a commercially reasonable manner designed to safeguard against unauthorized access. We have put in place the appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We do not store unnecessary information about you or for an unnecessary length of time. We may need to share some of this information with delivery services, credit card clearing houses and other third parties to complete the transaction. If we use an automated process to collect your credit card information, we may share this information with a third party vendor specifically selected for its superior practice, in which case we do not retain a copy of that information on our servers.
  • To Provide Support or Other Services We may use your personal information to provide you support or other services you have ordered, as well as product updates, product patches and fixes and other similar communications.
  • To Tailor Marketing to Your Needs and Respond to Your Requests We may use your personal information to notify you about new product releases and service developments, to respond directly to your requests for information, or pass your contact information to the appropriate PlusAuth distributor or reseller for further follow-up related to your interests.
  • To Provide Online Forums and Social Networks Some services available on the PlusAuth Websites permit you to participate in interactive discussions, post comments, opportunities or other content to a bulletin board or exchange, or otherwise engage in networking activities. Some of these services are moderated; all may be accessed for technical reasons. PlusAuth does not control the content that users post to these forums or social networks. Content posted in these public areas, including advice and opinions, represent the views and is the responsibility of those who post the content. PlusAuth does not necessarily endorse, support, verify or agree with the content posted. Any personal information that you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. You should carefully consider whether you wish to submit personal information to these forums or social networks and should tailor any content you submit appropriately and in accordance with the relevant terms of use.
  • To Post Testimonials We may post testimonials on our PlusAuth Websites which may contain personal information. In such cases, prior to posting the testimonial, we obtain the customer’s consent to post their name along with their testimonial.
  • To Administer Product Downloads We may contact you if you download products to confirm certain information about your order (for example, that you did not experience problems in the download process), discuss the downloaded products or provide marketing or sales information about related products and services. We also may use this information to confirm compliance with licensing and other terms of use and may share it with your company.
  • To Comply with Legal Requirements PlusAuth may be required to disclose your personal information to comply with legally mandated reporting, disclosure, or other legal process requirements. We will use reasonable efforts to limit the personal information it provides for these purposes.
  • To Communicate with You About a Conference or Event We or our partners may communicate with you about a conference or event hosted or co-sponsored by PlusAuth or one of our partners. This may include information about the event’s content, event logistics, payment, updates, and any additional meetings, special demonstrations, or other customer facilitation that we may provide related to an event for which you have registered. We may contact you after the event about the event and related products and services and may share information about your attendance with your company.
  • To Communicate with You About a Conference or Event We or our partners may communicate with you about a conference or event hosted or co-sponsored by PlusAuth or one of our partners. This may include information about the event’s content, event logistics, payment, updates, and any additional meetings, special demonstrations, or other customer facilitation that we may provide related to an event for which you have registered. We may contact you after the event about the event and related products and services and may share information about your attendance with your company.

Information Security

The security of your personal information is very important to PlusAuth. We have in place physical, administrative, and technical safeguards designed to protect your personal information from unauthorized access. In addition, PlusAuth uses standard security protocols and mechanisms to exchange the transmission of sensitive data such as credit card details. When you enter sensitive information such as your credit card number on our site, we encrypt it using Secure Socket Layer (SSL) technology.

In the event that your personal information is acquired, or is reasonably believed to have been acquired, by an unauthorized person and applicable law requires notification, we will notify you of the breach by e-mail, fax, or surface mail. We will give you notice promptly, consistent with the reasonable needs of law enforcement and/or PlusAuth to determine the scope of the breach and to investigate and restore the integrity of the data system.

Service Providers

We may use third parties to assist you if you have questions while using our sites, teleconference services to provide you with webinars and demos, and a service provider to host and provide our content. When you sign up to receive any of these services, we will share your personal information only as necessary with the third party solely for the purpose of providing that service. In addition, we may use a specialized third party for our subscription billing platform.

We provide the information to our trusted distribution partners who work on behalf of or with PlusAuth under confidentiality agreements. These companies may use your information to help PlusAuth communicate with you about offers from PlusAuth and our partners. These companies do not have any independent right to share this information. If you would like to opt out of having your information shared with these third parties you may Contact us, but please note that opting out may preclude you from licensing certain products due to our point of sale processes.

Commitment to Children’s Online Privacy

PlusAuth Websites are not directed at children. PlusAuth does not knowingly accept online personal information from children under the age of 18. If you are under 18 or otherwise would be required to have parent or guardian consent to share information with PlusAuth, you should not send any information about yourself to us.

Cross Border Transfers

PlusAuth operates worldwide and have developed global data practices designed to assure your personal information is appropriately protected. Please note that your personal information may be transferred, accessed, and stored globally as necessary for the uses stated above in accordance with this policy. By using the PlusAuth Websites, you consent to the transfer of information to countries outside of your country of residence, which may have different data protection rules than those of your country.

Sensitive Information

We ask you not to send us or share any sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background, or trade union membership).


Update & Correction

If you have any privacy concerns or would like to correct and/or update your information, please Contact us.

While the majority of questions and issues related to access can be handled quickly, complex requests may take more research and time. In such cases, issues will be addressed, or you will be contacted regarding the nature of the problem and appropriate next steps, within fifteen days.


If you have comments or questions about our privacy policy, please Contact us. We will address any issue to the best of our abilities.

Changes to Policy

PlusAuth will occasionally update this privacy policy. When we do, we will post a prominent notice in this section of this policy notifying users when it is updated. If we are going to use your personal information in a manner different from that stated at the time of collection, we will notify you via e-mail, and you will have a choice as to whether or not we use your personal information in this different manner.

The last privacy policy date is October 10, 2020